Sometimes you need to change perspective. You think you got it all down. But you don’t. You think you see everything from the customers perspective. And yet again – you don’t.
I’ve met so many organisations and companies that are so confident they are customer centered in everything they do but just that view is usually the first warning sign of the opposite.
Here’s todays task for you:
- Hold you arm pointing down. Now start making a circle with your finger clockwise. Now slowly start raising your arm and hand. Keep doing the circle. When you hold your arm and hand pointing to the ceiling, are you still doing the circle clockwise…?
Sometimes we just have to change perspective. This task is just one way of showing just that. 😉